At Burrshat, every shirt goes through multiple quality checks before dispatch. Returns/Exchanges are accepted only under genuine cases:
✅ Accepted if:
You received a wrong product (different item/color than ordered).
The size delivered does not match the size you ordered.
❌ Not Accepted if:
Product has been worn, washed, or altered.
Return request is made after 72 hours of delivery.
Product was purchased under clearance/discount/final sale.
📝 Return Process:
To request a return/exchange, email us at burrshat@gmail.com
within 72 hours of delivery with your order number and proof.
Once approved, pickup will be arranged, or return instructions will be shared.
Refund/Resolution depends on payment method:
👉 Prepaid Orders – Refund issued to the original payment source within 7–10 working days after verification.
👉 COD Orders – Refunds are not processed to bank/cash. Instead, a Burrshat Gift Card / Store Credit equal to your order value will be issued, valid for your next purchase.
